At Kinafala, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our electronics store.
Information We Collect
When you use our website, we may collect the following types of personal information:
Personal Details: Name, email address, phone number, shipping address, billing address.
Payment Information: Credit/debit card details, bKash/Nagad numbers (processed securely via payment gateway).
Order Information: Items purchased, purchase amount, and transaction history.
Technical Data: IP address, browser type, device information, and website usage statistics via cookies.
How We Use Your Information
We use the collected information to:
Process and deliver your orders
Communicate with you regarding your order status
Provide customer support
Send promotional offers or updates (only with your consent)
Improve our website, services, and product offerings
Prevent fraudulent transactions and ensure security
Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share information with:
Service providers (e.g., delivery partners, payment processors)
Legal authorities if required by law or to protect our rights
Marketing tools (e.g., email newsletters), only with your consent
Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Sensitive data such as payment details are encrypted and processed through secure third-party gateways.
Your Rights
You have the right to:
Access, correct, or delete your personal information
Opt out of receiving promotional emails at any time
Request information on how your data is being used
To exercise these rights, contact us at [your email/contact form link].
Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, although it may affect certain functionalities of the website.
Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
