At Kinafala, we aim to provide fast, reliable, and secure delivery of your electronic products across Bangladesh. Please review our shipping policy to understand how we process and deliver your orders.
Shipping Coverage
We deliver nationwide across Bangladesh, including all major cities and districts. For remote areas, delivery time may vary slightly.
Delivery Time
Dhaka City: 1–3 business days
Outside Dhaka: 2–5 business days
Remote areas: 4–7 business days
🚚 Please note: Delivery timelines are estimates and may vary due to weather, holidays, or courier delays.
Shipping Charges
Inside Dhaka: ৳60–৳100 (based on product weight/size)
Outside Dhaka: ৳100–৳150
Free Delivery: On selected items or promotions (if applicable)
Shipping costs are calculated at checkout based on delivery location and product type.
Order Processing Time
Orders are processed within 24 hours of confirmation (excluding weekends and holidays).
You will receive an SMS or email confirmation once your order has been dispatched.
Courier Partners
We work with trusted local couriers including Sundarban Courier, Pathao, RedX, Steadfast, and others to ensure safe and timely delivery.
Tracking Your Order
Once your order is shipped, we’ll provide a tracking number and a link (if applicable) so you can follow the status of your delivery.
Delivery Attempts
Our courier partners will attempt delivery up to 2 times. If the delivery is unsuccessful, the product will be returned to us, and re-delivery charges may apply.
Product Inspection on Delivery
Please inspect the package upon delivery. If you notice any damage or wrong item:
Do not accept the delivery.
Immediately contact us at [your email] or call [your number].
Delays and Exceptions
While we do our best to deliver on time, delays can occur due to:
Natural disasters
Political unrest
Courier delays
Incomplete address or wrong phone number
