Welcome to Kinafala! These Terms & Conditions govern your use of our website and the purchase of any products from us. By accessing or using our site, you agree to abide by these terms. Please read them carefully.
1. General Information
This website is operated by Kinafala, an online electronics store based in Bangladesh.
We reserve the right to update or modify these terms at any time without prior notice.
2. Use of the Website
You must be at least 18 years old or using the site under the supervision of a parent or guardian.
You agree not to misuse our website, disrupt its functionality, or engage in any fraudulent activities.
3. Product Information
All product descriptions, images, prices, and availability are subject to change without notice.
We make every effort to ensure accuracy, but we do not guarantee that product descriptions or other content are 100% error-free.
Electronic items may have specific warranties provided by manufacturers.
4. Orders & Payments
All orders are subject to acceptance and availability.
Once you place an order, you agree to provide accurate and complete information.
We accept payments through secure gateways such as bKash, Nagad, Rocket, and others.
Kinafala reserves the right to cancel any order for any reason, including pricing errors, stock issues, or suspicious activity.
5. Shipping & Delivery
We aim to deliver products within the estimated time; however, delays may occur due to unforeseen circumstances.
Shipping charges, timelines, and delivery policies are explained on our Shipping & Delivery page.
6. Returns & Refunds
Returns and refunds are subject to our Refund & Return Policy.
Products must be returned in original condition within the stated return period to be eligible for refunds or exchanges.
7. Intellectual Property
All content on our website, including text, images, logos, graphics, and software, is the property of Kinafala and protected under copyright laws.
No content may be copied, reproduced, or used without our written consent.
8. Limitation of Liability
Kinafala shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our website or products.
9. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
10. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh. Any disputes arising shall be handled in accordance with Bangladeshi law.